Director of Human Resources & Chief Employee Experience Officer

Friday, August 2, 2019
Livingston ESA
Position Details: 


Leads the Human Resources department to achieve excellent service to all employees, accuracy in all transactions, and exceptional levels of compliance with all Federal, State, and Agency rules, regulations, and agreements. Additionally, serves in the leadership role of Chief Employee Experience Officer to re-imagine every aspect of work at the Agency, such as: the physical environment; how people meet and interact; how managers spend their time; and how the Agency selects, trains, engages, and evaluates people.



Note:  These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act or ADA.   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The statements below are intended to describe the general nature and level of work being performed by a person in this position.  They are not to be construed as an exhaustive list of all duties that may be performed by such a person.


Director of Human Resources

  • Provide effective leadership in all aspects of Agency labor relations including necessary research prior to negotiations, language analysis, development of proposals and counter proposals, lead negotiation sessions when assigned by the Assistant Superintendent for Administrative Services, and maintain comprehensive historical records.
  • Ensure all employee labor agreements and handbooks are kept up to date as changes occur and provide recommendations for new language to improve operations of the Agency. Effectively communicate updates to employment agreements with each affected employee.
  • Accurately calculate employee compensation amounts for annual contracts and step/schedule placement, including pro-rated mid-year adjustments for new hires, terminations, and leaves. Prepare annual employment contracts for eligible employees.
  • Facilitate monthly professional learning sessions for constituent district human resources leaders, with content that inspires improvements in professional practices and compliance with established laws and regulations.
  • Actively participate in school and other professional human resource/wellness organizations and work towards holding a leadership role within such groups.
  • Ensure equitable implementation of evaluations systems and the employees’ clear understanding of such systems.                  
  • Perform personnel investigations under the direction of the Assistant Superintendent for Administrative Services and in accordance with Agency policies and procedures.
  • Prepare monthly personnel reports for the Board of Education; ensure reports are accurate and are in balance with adopted budget.
  • Maintain personnel files and implementation of employee compliance training programs in accordance with all state and federal laws.
  • Effectively lead the Agency’s human resources team while exemplifying ethical practices and appropriate levels of confidentiality. Ensure personnel practices remain at a high standard of quality from the time positions are established through separation of service.
  • Serve as the Agency representative for subpoenas for employment records. Respond to all Equal Opportunity Employment Commission, Michigan Department of Civil Rights, Unemployment Insurance Agency and Office of Civil Rights inquiries/charges. Attend court hearings on behalf of the Agency as requested. Provide pertinent information to Agency legal counsel including depositions, testimony and court appearances.
  • Administer worker’s compensation, long term disability, unemployment compensation, Family Medical Leave Act and Paid Medical Leave Act compliance functions.
  • Oversee the Agency substitute and contract staff agreements including recruitment, eligibility, placement and computer software associated with such. Serve as the Agency’s primary contact for all third-party substitute and contracted staff providers.


Chief Employee Experience Officer

  • Implement design thinking strategies to reduce workplace complexity by putting the employee experience first and creating solutions that are compelling, enjoyable, and simple.
  • Develop unique employee personas to understand the needs of distinct employee segments and develop recommendations to improve employee engagement.
  • Transform the traditional “process designs” in the human resources department to “human centered designs”.



  • Bachelor’s degree minimum with an emphasis in Human Resources, labor relations or related field, or a minimum of five (5) years of successful and effective experience in Human Resource leadership.
  • Broad knowledge and experience in the areas of employee relations, labor and school employment law, collective bargaining and employment practices.
  • Familiar with human resource policies, practices and compliance issues specific to K-12/ISD public school settings.
  • MSBO Human Resource Specialist, SHRM Certification, or equivalent credential.



While performing the duties of this job, the employee is regularly required to sit use hands to finger, handle, or feel; talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus, especially due to concentration on a computer screen and small numbers. 



The noise level in the work environment is usually moderate.



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The employee shall remain free of any alcohol or non-prescribed controlled substance in the workplace throughout his/her employment.

The Livingston Educational Service Agency does not discriminate on the basis of race, color, national origin, sex, (including sexual orientation or transgender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category (collectively, "Protected Classes"), in its programs and activities, including employment opportunities.

Inquiries regarding non-discrimination policies should be directed to the Assistant Superintendent for Administrative Services.